FAQ

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Remember you’ll receive order status updates via email when your order leaves our workshop.

At the moment, it is not possible to cancel or change your order because we prepare your order once you confirm it on the website.

The shipping cost will be $19 in Mexico and $55 for international orders.

You can choose between various payment methods: DEBIT OR CREDIT CARD Visa, MasterCard or American Express. Payments with debit cards will be charged in real time.

In this case, we will refund you the corresponding amount for this item and the delivery expenses via the same payment used for the purchase. If you have not received any e-mail and your purchase did not have various deliveries, contact esant.esant@outlook.com and will we reply to you as soon as possible.

If you have received an item which is defective or different to the one purchased, we will exchange these items as soon as we receive them at our workshop and inspect the condition of the garments. Restrictions may apply. In these cases, returns or exchanges must be returned via Standard, Ground or Regular shipping method. Please remember to include the receipt for the delivery costs of the refund. To process the return, you must contact us at esant.esant@outlook.com

You can currently shop worldwide.

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